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Nonviolent Crisis Response + Advanced Physical Safety & Support Skills

Give your team the confidence to handle high-risk situations with composure. This training focuses on smart decision-making, helping staff master both verbal support and advanced physical techniques to keep everyone safe.

Nonviolent Crisis Response + Advanced Physical Safety & Support Skills
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  • Mitigate Workplace Violence: Shift from reactive to proactive safety by prioritizing early intervention.

  • Master Advanced Disengagement: Reduce the need for physical restraint through specialized, "safety-first" escape and disengagement techniques.

  • Neutralize Defensive Behaviors: Identify early warning signs and deploy strategic limit-setting to de-escalate verbal confrontations.

  • Person-Centered Advocacy: Champion an inclusive, culturally sensitive framework that preserves the dignity of individuals in crisis.

Principles of De-escalation

Cultivating a Sustainable Culture of Safety

The safety of both staff and clients is the fundamental prerequisite for care. CVPSD equips organizations with the specialized competencies to foster an environment where safety is proactive, not reactive. Our training empowers teams to mitigate behavioral volatility by mastering the core principles of crisis intervention and understanding how staff responses directly influence clinical outcomes.

The Foundations of Behavioral Understanding

True de-escalation begins with a person-centered perspective. CVPSD’s framework ensures an inclusive, trauma-informed, and culturally sensitive approach to individuals in crisis. Participants analyze the psychological drivers of distress and the lasting impact of trauma, fostering the empathy required to see the person behind the behavior.

Mastering the Self: The Rational Response

High-risk behaviors often trigger a staff member’s own stress response. CVPSD emphasizes the critical practice of Rational Detachment—the ability to self-regulate and maintain professional composure under pressure. By separating personal emotions from the crisis, staff can de-escalate distressing situations with objective clarity rather than being drawn into a counter-productive power struggle.

Strategic Physical Intervention

When verbal strategies are exhausted and immediate risk remains, staff must act with precision and confidence. CVPSD provides expert instruction in safe, physically restrictive protocols designed for high-severity scenarios. These techniques are engineered to be the least restrictive possible, prioritizing the dignity and physical safety of the client while ensuring the protection of the staff.

Verbal De-escalation Training

ConflictIQ™ 100

Cultivates the psychological confidence and verbal fluency required to successfully de-escalate volatile behavior.

  • Critically assesses situational dynamics to differentiate between routine friction, escalating conflict, and immediate threats.

  • Utilizes evidence-based communication models and proactive verbal techniques to manage challenging behavior.

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Nonviolent Crisis Response Training ConflictIQ 200

Develops the essential competencies for safe disengagement and effective crisis intervention.

  • Critically assesses situational dynamics to differentiate between routine friction, escalating conflict, and immediate threats.

  • Utilizes evidence-based communication models and proactive verbal techniques to manage challenging behavior.

  • Mitigate workplace violence through evidence-based deterrence, intervention, and disengagement skills.

 

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Nonviolent Crisis Response With Advanced Physical Skills 

ConflictIQ 400

Equips high-risk personnel with advanced de-escalation and safe physical disengagement techniques

 

  • Critically assesses situational dynamics to differentiate between routine friction, escalating conflict, and immediate threats.

  • Utilizes evidence-based communication models and proactive verbal techniques to manage challenging behavior.

  • Mitigate workplace violence through evidence-based deterrence, intervention, and disengagement skills

  • Develops high-level behavioral intervention skills for managing complex and immediate safety risks.

 

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Customized Training for All Roles and Risk Levels

From frontline staff to specialized response teams, our programs provide the tools to recognize and resolve workplace crises safely. CVPSD offers customized curricula that align training intensity with actual risk levels, ensuring total organizational preparedness

Schedule a Consultation

Learn how CVPSD's Nonviolent Crisis Response + Advanced Physical Safety & Support program can benefit your organization.

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